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Survey Setup in Dynamic Survey
This article follows on from Survey Questionnaire Design and covers the practical steps for configuring a survey in Dynamic Survey Admin once the questionnaire itself has been created. Getting set up right matters as much as getting the questions ...
Use ‘related question’ as well as same ‘legacy question’ to group questions
Where setting up a survey where answers, comments, dishes for one question may be stored against another question with the same legacy question (ID), then need to ‘Group’ questions by using the ‘Related Question’ option which tells the system that ...
Dynamic survey admin tool - how to enable pre- population of assessor survey question
James C would recommend using the 'Survey Logic' tab where you can set some logic to say when question value is 'x' then set value to another question, see Fairwood questionnaire for May 2021, I would not recommend default value as that can't be ...
Survey Questionnaire Design
This article outlines best practice for structuring survey questionnaires. Surveys capture real guest experiences. Compared to a mystery visit questionnaire, the purpose of a survey is to measure sentiment rather than monitor service standards. ...
Survey Updates
1. In DS Admin, locate the survey e.g. pizzaexpressfeedback. 2. Copy the questionnaire from DS Admin, creating a Legacy Version. 3. On Admin, go through each section, add, remove or update questions as needed. 4. Check analysis tags are added on ...