Changing a Client's Dashboard Tiles

Please see below list of available tiles:

Core metrics:

'Barometer'

'NPS'

'Feedback'

'Review rating'

'Mystery Audit'

Response Rate Metrics:

'Review Response Rate'

'Google Response Rate'

 

Review Metrics:

'Delivery reviews'

'Social reviews'

 

Benchmark Metrics:

'People'

'Process'

'Product'

Client-Specific Metrics (not to be used for other clients unless set up):

'OC %' (Pret a Manger & itsu)

'Bonus %' (Pret a Manger & itsu)

'HDWD' (PizzaExpress)

'Speed' (PizzaExpress)

'Attentiveness' (PizzaExpress)

'Taste' (PizzaExpress)

'Problem-free' (wagamama)

Process:

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