Report FAQs/Validator Errors
Common Visit FAQs
Visit requirements Can I order a mocktail instead of a cocktail? → Yes Can I order a different item if the one in the brief is not available? → Yes, please detail this in the report. Are diners able to order gluten-free alternatives for required ...
Submitting a Query for a Validator Error
Adding queries allows AQ to track overall validation quality and spot trends that need to be addressed to prevent further errors. It is therefore important that queries are added each time there is a clear error on a report, for example: - The ...
Guidance For If a Report Can Be Used
When Can a Report Be Used? Reports can be used: ✅Required items unavailable. Ensure reasons are explained and full guest journey is covered. ✅ Ordered the wrong item. ✅ Ordered same food as guest. ✅ Ordered tap water instead of a drink. ✅ Missing ...