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Star Pubs & Bars - Houselist Management
Every Monday, we receive a ticket in Client Desk with subject "PLEASE DO NOT REPLY TO THIS EMAIL – Houselist Attached [Date]". We need to check this file for any changes to locations and location names using the below process: 1. Download file from ...
Star Capex Requests
1. Check if the branch is L&T or JAT. 2. Check branch is Live and set to 1 visits in Hive> Branches> Branch Settings. 3. If JAT, change brand to JAT Capex in Hive> Branches> Branch Settings. 4. If JAT, check the branch is selected in the relevant ...
NSO - Adding new shops
New shops will be received into the Client Support desk. Each email will have an NSO form attached with all the relevant information we need. We need to open the NSO tracker spreadsheet which lives in the SharePoint > Z drive > Pret A Manger > NSO - ...
Adding flags
When we add translations to a survey, we will need to add flag icons so users are able to change languages. For example, if visiting Italy and you get sent a survey in Italian but you're English, you will be able to change the language to English so ...
Adding a New Branch
1. Create new branch in Hive> Branches. 2. Create any new users needed and send Hub welcome email. 3. Update existing users. 4. Add visits if the opening date is in a period where visits have already been added. - Add visits in any periods that have ...