How to View Your Tickets in Zoho

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• Creating a Ticket in Zoho

• Branch Permanently Closing

  1. Check for any visits scheduled after the closure date. 2. Email diners and cancel visits, ensuring this does not impact the diner’s status. 3. Set the branch to 0 visits in Hive> Branches> Branch Settings. 4. Retire branch. - This may need to wait ...

• Adding a New Branch

  1. Create new branch in Hive> Branches. 2. Create any new users needed and send Hub welcome email. 3. Update existing users. 4. Add visits if the opening date is in a period where visits have already been added. - Add visits in any periods that have ...

• Menu Imports/Updates

  All capabilities and processes of the Menus and Products pages on the Hive. Viewing a Menu - Click on the menu name in the Hive to view a menu version. - This will show you the menu details, including code, start date and end date. You also have the ...