Multiple choice

Multiple choice

Admin set up (see example below):
  1. Set up each multiple choice answer as a separate question on the questionnaire.
  2. The question type should be 'CUSTOM - 1 option'.
  3. Display type should be 'Answer text'.
  4. The 'option' should be the relevant answer option, pre-fixed with the question subject.
    1. We do this as it makes identifying the question in dynamic survey easier to find when assigning the answer to the legacy question. This is particularly useful if we have multiple 'Appearance' multi-choice options. 
  5. Leave the weighting as 0.
  6. The question subject should be the same for all multi-choice answers that are within the same group i.e. all food issue answer options should have a question subject of 'Food issues'. This will group the data together in the Hub.
Example:



Dynamic Survey set up:
  1. The separate questions from admin will add as different questions in DS - you can remove them once the multi-choice has been set up.
  2. Drag the Multi Choice (Yes/No) or Multi Choice (Yes/No/Comment) from the toolbox - the one with comment is used for when there is an 'Other' option.
  3. Rename the Name and Title of the Multi-Choice and add a description if needed.
  4. Under 'Multichoice Settings' make sure both merge questions and enable empty choice are ticked.

  1. Select the answer option and give it a unique name (usually the same as the title is fine). The title should be the same as the answer option on admin.
  2. You must attach the relevant legacy question to each answer - this will be the question it relates to in admin.


  1. For each answer option, go to 'Data' in the menu on the right hand side. Add the answer option in 'Value True' and leave 'Value false' blank,

  1. For the 'other' answer option, you can assign this to the legacy question and just make sure the logic works on the comment box when testing as this is automatically added.

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