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Visit Sources
Please see below a list of available Visit Sources for surveys: App Bloomreach Bookatable Booking.com Brownbook Click and Collect Complaint Conversations Counter CRM Email CRM Push CRM SMS Deliveroo Delivery Eat In Email Facebook Factual Food Label ...
Common Visit FAQs
Visit requirements Can I order a mocktail instead of a cocktail? → Yes Can I order a different item if the one in the brief is not available? → Yes, please detail this in the report. Are diners able to order gluten-free alternatives for required ...
Branch Temporarily Closing
1. Check for any visit scheduled within the closure period. 2. Email diners and either cancel the visits, or if possible reschedule them to another date within the period. - If cancelling, ensure this does not impact the diner’s status. 3. Ensure the ...
Star Capex Requests
1. Check if the branch is L&T or JAT. 2. Check branch is Live and set to 1 visits in Hive> Branches> Branch Settings. 3. If JAT, change brand to JAT Capex in Hive> Branches> Branch Settings. 4. If JAT, check the branch is selected in the relevant ...
Pret India Visits
1. Using the ticket information, open the visit report in Admin. 2. Add the visit time. 3. Add 0 to Client Charge. 4. Check for any missing answer options and select these as needed. 5. Sense check comments on any questions that did not score the top ...