Dynamic Surveys
Dynamic Survey Validator
The validator triggers after every save. The severity of the error will be a different colour; red means this could be a breaking change, yellow means this could cause data loss, and blue is just for information. It will highlight the following ...
Visit Sources
Please see below a list of available Visit Sources for surveys: App Bloomreach Bookatable Booking.com Brownbook Click and Collect Complaint Conversations Counter CRM Email CRM Push CRM SMS Deliveroo Delivery Eat In Email Facebook Factual Food Label ...
Adding flags
When we add translations to a survey, we will need to add flag icons so users are able to change languages. For example, if visiting Italy and you get sent a survey in Italian but you're English, you will be able to change the language to English so ...
Multiple choice
Admin set up (see example below): Set up each multiple choice answer as a separate question on the questionnaire. The question type should be 'CUSTOM - 1 option'. Display type should be 'Answer text'. The 'option' should be the relevant answer ...
Survey Branding
Survey Branding is unique to each client and a ticket for Dev is required to add/update any branding to surveys. Please see fields below for information required on the ticket: Client and Client ID: Survey questionnaire: Survey link: Client logo: ...
Best practice for setting up a guest feedback survey
When setting up a guest feedback site for a client there are two key things to understand initially: 1) How do they plan to promote the survey? 2) What would they like to measure in the survey and why? Promotion When agreeing promotion methods with a ...
Vouchers set up
To enable a survey to have vouchers you need to set the 'Enable Voucher' flag in Dynamic Survey Admin, https://dsadmin.testinghgem.co.uk/ then go to the voucher settings - -> Survey -> Voucher By default this is disabled for all surveys, once ...
Use ‘related question’ as well as same ‘legacy question’ to group questions
Where setting up a survey where answers, comments, dishes for one question may be stored against another question with the same legacy question (ID), then need to ‘Group’ questions by using the ‘Related Question’ option which tells the system that ...
Dynamic survey admin tool - how to enable pre- population of assessor survey question
James C would recommend using the 'Survey Logic' tab where you can set some logic to say when question value is 'x' then set value to another question, see Fairwood questionnaire for May 2021, I would not recommend default value as that can't be ...